1. Our Commitment to Digital Accessibility

industrial.ae strives to provide an inclusive and barrier‑free digital experience for all users, including People of Determination and older adults. We align with the UAE’s national vision of accessibility, as set forth in the UAE National Digital Accessibility Policy, which mandates accessibility across government and private‑sector public services **Reddit+9moe.gov.ae+9FAIC CPS+9**.

We endeavour to make our digital platforms—including website and mobile apps—fully accessible, intuitive, and usable for the broadest audience.

2. Scope

This Statement applies to all digital services under the industrial.ae brand:

• The website (desktop and mobile browsers)

• Native or hybrid mobile applications (iOS/Android)

• Third‑party integrations within our App or site (e.g. video players, embedded forms)

It excludes:

• Third‑party websites or content linked to by industrial.ae

• Documents or PDFs that are not embedded directly into our site (e.g. downloadable marketing brochures)

3. Standards Compliance

We conform to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 Level AA success criteria, referenced by UAE accessibility regulation and the UAE Design System. We follow principles of availability, operability, readability, and robustness. **fahr.gov.aeUAE design system+1Reddit+1Wikipedia**

The UAE Design System 2.0 provides underlying guidance on styling, color contrast, keyboard focus states, and assistive technology compatibility. **UAE design system**

4. Accessibility Features

To support diverse user needs, we have implemented the following features:

🔷 Visual Accessibility

• Adjustable font size & line spacing, up to 200% (text resize buttons A–+).

• High-contrast mode, with at least 4.5:1 contrast ratio on key navigation elements.

• Avoidance of color as the only means of conveying information.

Keyboard & Focus

• Full operation via keyboard navigation, including using Tab, arrow keys, and Enter to interact with menus, forms, and dialogs.

• Clearly visible focus indicator (outline) on every interactive element.

Screen Reader & ARIA Compatibility

• All non-decorative images include meaningful alt text.

• Use of appropriate HTML elements (<button>, <nav>, <form>) and ARIA roles to expose structure and controls.

• Time‑based media is captioned and transcripts are provided on demand.

Forms & Interactions

• Form fields have accessible labels, error messages, and instructions.

• Inputs indicate required fields with both symbol and text.

• Accessible CAPTCHA alternatives (e.g. audio challenge or human‑assist option).

Multimedia & Sign Language

• Pre-recorded videos on industrial.ae contain captions and audio descriptions (where relevant).

• When video content is mandatory (e.g. guides), sign language interpretation is provided if requested. **Reddit+2AudioEye+2Wikipedia+2Reddit+1gpssa.gov.ae+1UAE design systemReddit+4Skynet Technologies USA LLC+4Wikipedia+4Wikipedia**

Assistive Tools

• Compatibility with built‑in assistive tech (e.g. VoiceOver, TalkBack, Narrator, braille displays).

• Support for speech recognition navigation where device‑supported.

• “Listen to this page” audio for key pages (optional on demand).

5. Ongoing Testing & Maintenance

• Regular accessibility audits using both automated tools (e.g. axe, Lighthouse) and manual testing.

• User feedback and testing material with People of Determination and disability support organizations. **Ministry of Community EmpowermentRedditfahr.gov.ae+4FTA UAE+4UAE design system+4**

• Continuous QA checks on every release or layout change.

6. Known Limitations & Work in Progress

While we aim to be fully accessible, minor gaps may arise depending on content type. Current known limitations include:

We review and address each issue in a prioritized backlog; accessibility improvements are ongoing.

7. Feedback & Contact

We welcome feedback and will take all reports seriously. If you encounter an accessibility barrier, please describe:

• The page URL or feature affected

• The assistive technology or browser/device used

• What you tried to achieve and what went wrong

• Your contact email in case we need clarification

Contact us:

If this form of contact does not work for you, you may call or send mail and ask for alternative arrangements.

8. Dispute or Escalation (Reserved Rights)

industrial.ae aims to resolve accessibility issues amicably and promptly. If your report is not addressed to your satisfaction:

• We will escalate to our Digital Accessibility Officer (if applicable under DIFC requirements) or a designated manager.

• You may escalate the matter to the UAE Data Office or DIFC Commissioner for Data Protection if related to legal obligations.

We do not discriminate in service or delivery for raising accessibility concerns.

9. Policy Review

This statement was last updated on August 4, 2025 and reflects WCAG 2.2 AA and relevant UAE laws. It will be reviewed at least annually, or sooner if accessibility standards evolve or new features are introduced.

Thank you for caring about digital inclusion. We are committed to making industrial.ae accessible to everyone, equally, affordably, and respectfully.